Delete your Mazad account

1. Open the Mazad app and sign in.
2. Tap Profile in the bottom bar.
3. Scroll down and tap Delete my account.
4. Type DELETE and confirm.

Your account is deleted straight away and you are signed out.

Email [email protected] from the email address you sign in with, with the subject Delete my account. We delete it within 48 hours and reply to confirm.

• Your sign-in account: you can no longer sign in, and the account cannot be restored
• Your profile in the app, favourites and saved searches
• Your notifications, notification settings and device notification tokens
• Your name on bids, which other bidders now see as Deleted user

We keep a private copy of your name, email address, phone number, city and delivery address, and your orders keep your name. We need these to finish deliveries, payments and returns, and for our accounting and legal records. This copy is only available to Mazad staff, is never shown in the app, and is not shared with anyone. Product view counts are kept without any link to you.

You can sign up again later with the same email address; it starts as a new, empty account.

To remove part of your data without deleting the account, such as your phone number or delivery address, edit it in Profile → Edit my details, or email [email protected] and tell us what to remove.